Payments
A 30% deposit, paid by credit card or wire transfer is due at the time of booking. The trip balance payment is due 60 days prior to trip departure. Failure to make full payment by the due date may result in forfeiture of the trip deposit and any partial balance payments. The Company reserves the right to cancel any reservation should timely final payment not be received. It is the Client’s responsibility to ensure payment is made by the due date.
Deposit
If the trip cannot be confirmed the deposit will be refunded. This is a rare occurrence. Otherwise, the deposit is not refundable under any circumstances.
Cancellation requests:
- 60 days or more before the trip start date, the cancellation fee is 30% of the total trip price.
- 59 to 31 days prior to the trip start date, the cancellation fee is 50% of the total trip price.
- 31 days or less prior to the trip start date, there are no refunds.
Trip cancellations must be made in writing and acknowledged by the Company. The cancellation shall be deemed to have been made on the date such notice is received by the Company.
Transfer
Should the Client be unable to make their trip it may be possible to transfer payments and deposits. The new trip must occur within one year of the original date. The Company reserves the right to prohibit a trip transfer. For a request to transfer made more than 60 days before the original start date, a fee of $200 per person will be charged, should a transfer request be granted. For a transfer request made within 59 to 32 days of the trip start date, a fee of $400 per person will be charged, should a transfer request be granted. No transfers will be granted less than 31 days of the trip start date.
Travel Insurance
Travel Insurance is mandatory. The client must have valid travel and medical insurance which covers high altitude trekking, medical and repatriation costs, trip cancellation, and emergency evacuation. The client must provide proof of insurance before the trip commences. The Client will not be allowed to participate in the trip without such insurance and will not be entitled to any refund. Furthermore, the Client certifies that he or she has adequate insurance to cover any injury or damage he or she may suffer while participating, or else agree to bear the costs of such injury and damage himself or herself.
If the Client leaves the trip, voluntarily or involuntarily, under any circumstances, after the trip has begun any additional cost incurred due to such action is the responsibility of the Client. There are no refunds for services not utilized.
